Win-Win Conversations

Learn how to approach challenging and
intimidating scenarios like:

Asking for a pay raise

Being considered for a promotion

Starting a sales conversation

Resolving your team’s poor performance

Delivering bad news

Speaking with a family member about a long-standing issue

“The art of communication is the language of leadership.” – James Humes

Turning Difficult Conversations Into Opportunities

Challenging conversations abound in our work and life. Many of us avoid them even when these conversations are necessary. We fear confrontation, resistance and losing harmony. This one-on-one intensive training will build your communication skills, and improve your relationships, teamwork, and business performance. It starts with understanding win-wins, and listening fully to hear the other party’s needs. We will work on specific cases and build your communications muscle.

This session will prepare you to:

Understand the risks and rewards of challenging conversations

Articulate your wants and needs clearly and specifically

Understand and listen fully

Anticipate resistance and be prepared

Create accountability where applicable

Create win-wins

Read more about my thoughts on career development in my blog called: SMART Career Goal Setting.